FAQs
Serving and Storage
We recommend eating our pudding soft and cold from the chiller. For long storage, keep it in the freezer and thaw until soft before eating. Some like them frozen, like ice cream! There's no right or wrong way to enjoy your Bananarama!
Pudding is best eaten immediately but can be stored safely in the freezer for up to two months.
Shipping
Due to the perishable nature of our products, we solely use on-demand courier services like Lalamove, Grab, and Mr. Speedy. Most items (especially pudding pints) are on-hand, so we can usually send them once the order comes in. If you would like to specify a delivery date/time, please message us. If for some reason the order has to be returned to us (the sender) because nobody is able to receive the order, we unfortunately have to charge you the return fee + re-delivery fee (at cost, quoted by the courier) upon redelivery.
We recommend enjoying our pudding soft and cold, but we dispatch them frozen to take into account the travel time from our commissary to the delivery address. Depending on your location, you may receive them still frozen, or already soft and ready to eat. If it's too soft for your liking, stick it in the freezer for 30 minutes or so--there's no right or wrong way to enjoy your pudding.
We require the use of cars for the delivery of items like our glass bowls and cakes (except for banana bread and pound cake, which can be delivered via motorcycle).
Allergens
Eggs, nuts, wheat, and soy: Most of our products contain eggs, except for the caramel variants of pudding. These are also produced in a facility that bakes & makes other desserts with nuts, wheat, and soy. Please take heed if you are highly allergic to any of our ingredients. Please message us if you would like to ask if what you're allergic to is present in the product.
Bananarama Bunch products labeled vegan, vegetarian, sugar-free, and gluten-free, or that promote specific health benefits are attested by their respective brands. We will not be responsible for mislabeled or misrepresented items by other brands we carry.
Dairy/Gluten/Sugar
Vegan? We use real dairy cream (not creamer), butter, and eggs in our products, so our products are not vegan. Other items by other brands that are vegan are described as such on their respective product pages.
Gluten-free? From the current lineup, the only gluten-free pudding we have is Bananarama Coconut Macaroon Banana Pudding and the Berry Spoon Cake. Other items by other brands are labeled gluten-free in their descriptions.
Sugar-free? We use sugar in all our products. Other items by other brands that are sugar-free are described as such in their respective product pages.
Watch this space for more updates on vegan, sugar-free, gluten-free, and lactose-free options!